ACD-HUB

Accel At Willow Bend

Plano, TX

Accel At Willow Bend

Plano, Texas

Skilled Nursing Facility 110 beds For profit - Corporation

2620 Communications Parkway, Plano, TX, 75093, Plano, TX

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5.0 /10

Accel At Willow Bend Quality & Safety Report

Average

Inspections: 2★ (50%) Staffing: 2★ (25%) Quality: 5★ (25%)

CMS Official Overall: 3★ / 5

CMS data as of May 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. See the CMS data behind this score →

18 health deficiencies

Quality rating trend

Overall rating improved from 2 to 3 stars over 18 data points.

Quality rating trend for Accel At Willow Bend 1 2 3 4 5 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Mar 26 May 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility administration

Ownership type
For profit - Corporation
Payment accepted
Medicare Medicaid
CMS provider type
Medicare and Medicaid
CMS data as of
May 2026

About Accel At Willow Bend

Accel at Willow Bend is a 110-bed, for-profit skilled nursing facility located in Plano, Texas. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, based on 1-star ratings for staffing and health inspections alongside a 5-star rating for quality measures. It operates as a corporate-owned institution providing long-term care and rehabilitative services.

Type
Skilled Nursing Facility
Capacity
110 certified beds ~63 avg residents/day (57% occupancy)

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CMS data & ratings

Federal inspection results, deficiency counts, penalties, and staffing hours from the Centers for Medicare & Medicaid Services. Data as of May 1, 2026.

CMS star ratings

Overall
Average
★★★☆☆
Health inspection
Below average
★★☆☆☆
Staffing
Below average
★★☆☆☆
Quality measures
Much above average
★★★★★

Safety & inspections

Health deficiencies
National median: 8
18 above national median

Staffing breakdown

Average hours of nursing care each resident receives per day.

Total nurse staffing
National median: 3.76 hrs
3.71 hrs near national median
Registered nurse (RN)
0.38 hrs
Licensed practical nurse (LPN)
1.25 hrs
Certified nursing aide (CNA)
1.91 hrs
Physical therapy
0.14 hrs

Frequently asked questions

What is the overall CMS rating for Accel At Willow Bend?

Accel At Willow Bend has an overall CMS rating of 3 out of 5 stars.

How did Accel At Willow Bend score on health inspections?

Accel At Willow Bend received a health inspection rating of 2 out of 5 stars from CMS.

What is the staffing rating for Accel At Willow Bend?

Accel At Willow Bend has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Accel At Willow Bend have?

Accel At Willow Bend has 110 certified beds.

Does Accel At Willow Bend accept Medicare or Medicaid?

Yes, Accel At Willow Bend accepts Medicare and Medicaid. For details on what Medicare covers for nursing home stays, see our Medicare coverage guide.

Where is Accel At Willow Bend located?

Accel At Willow Bend is located at 2620 Communications Parkway, Plano, TX, 75093, Plano, Texas.

How can I contact Accel At Willow Bend?

You can reach Accel At Willow Bend by phone at +1 214-501-4672.

More facilities in Texas

No facilities listed within the immediate area. Here are highly rated options elsewhere in Texas.

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About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

If you're exploring payment options, learn what Medicare covers for nursing home care →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.